Brumellan™ is operated by Tianjin Shenyan Lianwai Technology Co., Ltd.
Legal Company Name: Tianjin Shenyan Lianwai Technology Co., Ltd.
Business Address: Room 101, West Building, No. 437 Jingjin Highway, Beicang Town, Beichen District, Tianjin
Legal Representative: Liu Bo
Customer Support Email: service@brumellan.com
Terms of Service
Effective Date: October 2026
These Terms of Service describe the conditions and guidelines for accessing and using the Brumellan™ website.
By visiting, browsing, or interacting with this website, users acknowledge that they understand and agree to follow these terms and the related policies provided by Brumellan™.
Brumellan™ is committed to maintaining a reliable, transparent, and professional online environment where customers can access information and communicate through official service channels.
Website Operator Information
Brumellan™ is a brand operated by:
Tianjin Shenyan Lianwai Technology Co., Ltd.
The company is responsible for website operation, customer communication, and maintaining the service information presented through this platform.
Brumellan™ provides clear business information throughout its website to help customers understand the organization responsible for managing this online service environment.
Website Access and Usage
Visitors may access the Brumellan™ website for lawful purposes and in accordance with these Terms of Service.
By using this website, users agree to:
• Use website resources responsibly.
• Respect website functions and available information.
• Follow applicable website policies.
• Avoid activities that may interfere with website operation.
Brumellan™ reserves the right to maintain website security and protect the quality of the online experience.
Website Information
Brumellan™ makes reasonable efforts to provide clear, organized, and accurate website information.
Website content may include:
• Brand information.
• Product-related details.
• Service information.
• Customer support details.
• Website policies.
Information may be updated when necessary to improve clarity, reflect service adjustments, or enhance customer understanding.
Product Information
Brumellan™ provides product information to help customers understand available products and related details.
Customers acknowledge that:
• Product images may appear slightly different due to display settings.
• Product information is provided for general reference.
• Website content may be adjusted when improvements are required.
Brumellan™ continuously works to maintain useful and understandable product information.
Customer Communication
Brumellan™ values professional and effective communication with customers.
Customers may contact our support team regarding:
• Product information questions.
• Website inquiries.
• Shipping-related concerns.
• Return requests.
• General service questions.
Customer Support Email:
Customer Service Phone:
+86 15779543292
Customer Service Hours:
Monday to Friday, 8:00 AM – 10:00 PM
Customer Support Response Time:
Within 3 business days.
Shipping and Delivery
Shipping services provided through Brumellan™ follow the conditions described in our Shipping Policy.
General delivery information:
Estimated Shipping Time:
3–7 business days.
Customers should review the Shipping Policy for detailed information regarding delivery procedures and shipping assistance.
Return and Refund Service
Return and refund requests are handled according to the Brumellan™ Return Policy.
General service information:
Return Period:
30 days after delivery.
Refund Processing Time:
7–10 business days after approval.
Customers should review the Return Policy for complete return conditions and procedures.
Privacy Protection
Brumellan™ respects customer privacy and manages information according to our Privacy Policy.
We maintain responsible information practices designed to support website operation, customer communication, and service improvement.
Updates to Terms of Service
Brumellan™ may update these Terms of Service when necessary due to:
• Website improvements.
• Service adjustments.
• Operational changes.
• Applicable requirements.
Updated versions will be published on this page.
Contact Information
Brand Name: Brumellan™
Legal Company Name: Tianjin Shenyan Lianwai Technology Co., Ltd.
Business Address: Room 101, West Building, No. 437 Jingjin Highway, Beicang Town, Beichen District, Tianjin
Legal Representative: Liu Bo
Customer Support Email: service@brumellan.com
Customer Service Phone: +86 15779543292
Customer Service Hours: Monday to Friday, 8:00 AM – 10:00 PM